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MQ Systems Programmer
1 month ago
Job Summary
We are seeking a highly skilled MQ Systems Programmer to join our team at Ensono. As a key member of our team, you will be responsible for providing premium MQ system programming support and services to our mainframe clients.
Key Responsibilities
- Provide mainframe MQ software upgrades coupled with administration and tuning to support our customers' MQ environments.
- Work with vendor personnel to achieve timely solutions of MQ related problems.
- Fulfill customer service requests for mainframe z/OS customers in a timely manner as they pertain to MQ TS/TM and related OEM software products.
- Follow procedures for installing MQ and related OEM software products efficiently and according to best practices and Ensono standards.
- Provide primary support for reported problems related to MQ and related OEM software products.
- Provide support on a 24/7 basis across multiple time zones.
- Provide key support for customer migration services as they pertain to MQ and related OEM software products.
- Communicate to both customer and management the status of issues at intervals during the resolution process.
- Maintain documentation of issue cause, action, and resolution in the designated problem tracking system.
Requirements
- Bachelor's degree required and/or equivalent work experience.
- 8+ years of professional experience in MQ administration and systems programming support.
- Experience in building new MQ regions.
- Experience in installation/upgrade/customization of MQS and OEM products.
- Experience with configuring and managing MQ environments.
- SMPE Knowledge and experience.
- Ability to develop innovation, strategies, processes, and best practices in software management.
- Experience with reviewing new versions of MQ for functionality, advising how they benefit the client.
- Strong analytical skills and understanding of MQ concepts, configuration, and tailoring.
- Thorough working knowledge of products used to monitor performance of MQ regions.
- Support planned and unplanned database recovery activities.
- Knowledgeable in best practices of software management, maintenance, and documentation.
- Experience with establishing policies and procedures pertaining to MQ management, DR, security, maintenance, and utilization.
- Ability to evaluate change requests and determine impact to assigned clients and troubleshooting and solving production MQ related issues.
What We Offer
At Ensono, we value flexibility and work-life balance. We offer a range of benefits, including unlimited paid day off, two robust health plan options, 401(k) with a generous company match, and eligibility for dental, vision, short and long-term disability, life, and AD&D coverage, and flexible spending accounts.
