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Restaurant Operations Manager

2 months ago

Lewiston, Idaho, United States Happy Day Restaurants Full time
Job Description

Job Summary:

Happy Day Restaurants is seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As an Assistant General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Leadership and Management: Supervise and train staff to ensure high-quality service and food preparation.
  • Operations Management: Manage restaurant operations, including inventory control, labor management, and cost control.
  • Customer Service: Ensure exceptional customer service and resolve customer complaints in a professional manner.
  • Menu Development: Work with the culinary team to develop and implement new menu items and promotions.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and financial reporting.
  • Marketing and Sales: Develop and implement marketing and sales strategies to drive sales growth and increase customer loyalty.

Requirements:

  • Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
  • Experience: 2+ years of experience in restaurant management or a related field.
  • Skills: Strong leadership and management skills, excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in restaurant management software.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs.
  • Collaborative Work Environment: We have a collaborative and supportive work environment, with a team-oriented approach to achieving our goals.