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Operations Analyst II

2 months ago

Santa Ana, California, United States WorldLink Full time
Job Overview
TITLE: Business Operations Specialist II

POSITION TYPE: Full Time (W2)

LOCATION: Santa Ana, CA

ABOUT WorldLink:

WorldLink is a dynamic information technology firm leading the charge in digital transformation. Our services range from tailored software solutions to cloud infrastructure, big data analytics, and cognitive computing, empowering organizations to leverage cutting-edge technologies for enhanced value and growth.

We foster a culture that values collaboration, respect, and a balance between hard work and enjoyment. At WorldLink, we embrace experimentation and are committed to continuous improvement and learning.

Our employees are our pride, and we support their growth and career advancement. We prioritize teamwork and thrive in a competitive environment, grounded in humility and driven by ambition. If you are passionate about your work and enjoy tackling challenges in a flexible, non-bureaucratic setting, WorldLink could be the right fit for you.

WHO we're looking for:

We seek a Business Operations Specialist II responsible for managing vendor relations, serving as a business analyst for non-IT initiatives, or fulfilling organizational roles that are above administrative but below management levels. Key responsibilities include overseeing project management processes, which encompass project objectives, timelines, metrics, and budgets. This role typically reports to a project manager or director.

Key Responsibilities:
  • Facilitate and sustain communication channels across business units or between the project team and the organization.
  • Manage the storage and retrieval of all project communication data and business metrics.
  • Evaluate contracts, cost proposals, and contract modifications.
  • Develop and document business processes.
  • Organize project and work breakdown structures.
  • Monitor project budgets and expenditures, ensuring transaction controls and costs align with budgets.
Required Experience and Education:
  • 2-4 years of relevant experience.
  • Bachelor’s degree in business management, economics, finance, accounting, or a related field.
  • Understanding of business and management principles related to strategic planning, resource allocation, and production methods.
  • Familiarity with computer applications, including Microsoft Word and Excel; experience with Enterprise Applications is a plus.
Essential Skills and Attributes:
  • Self-driven individual capable of thriving in both team-oriented and independent settings.
  • Detail-oriented with strong organizational capabilities.
  • Ability to operate effectively in a fast-paced environment.
  • Capable of working with limited supervision and exercising discretion.
  • Strong verbal and written communication skills, attention to detail, customer service, and interpersonal abilities.
  • Proficient in managing time and working independently.
  • Ability to apply accounting and mathematical principles as required.
  • Competence in analyzing business trends and forecasting future revenues and expenses.
Physical Demands:

The physical demands outlined here represent those that must be met by a contract employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While executing the duties of this position, the contract employee may occasionally be required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, twist, walk, use hands to manipulate objects, tools, or controls, reach with hands and arms, climb stairs or ladders, and lift up to 20 pounds. Specific vision abilities required include the ability to distinguish objects using sight. The role necessitates operating a computer keyboard and viewing a video display terminal for a significant portion of the work time, often for extended periods. This position requires considerable work involving high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.

Work is performed under time constraints and stress, which are typically periodic or cyclical, including time-sensitive deadlines, intellectual challenges, and project management timelines. Additional hours beyond the standard schedule and occasional travel may be required.

WHAT we'll bring:

During the interview process, our team will provide details about our competitive benefits and career development opportunities. Highlights include:
  • Medical Plans
  • Dental Plans
  • Vision Plan
  • Life & Accidental Death & Dismemberment
  • Short-Term Disability
  • Long-Term Disability
  • Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
  • 401(k)
WHAT you should know:

Our success is rooted in our people. We value diverse perspectives and unique experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment decisions are based on qualifications, merit, and business needs. We strive to maintain our commitment to diversity by promoting opportunities for all individuals. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Individuals with disabilities who require assistance with any part of the application process should reach out to us.

This job description is intended to cover the primary responsibilities and duties of the role but is not an exhaustive list of all tasks.