Senior IT Systems Engineer

4 days ago


Gretna, Nebraska, United States Acme Truck Line Inc Full time

Job Type: Full-time

Description

Key Responsibilities:
  • Manage service desk applications, provide technical guidance to end-users, and resolve complex technical issues.
  • Analyze information to evaluate results and choose the best solutions for IT infrastructure.
  • Develop specific goals and plans to prioritize, organize, and accomplish work in a collaborative environment.
  • Work with the team to complete ongoing projects and assigned tasks, ensuring seamless IT operations.
  • Assist with the installation, maintenance, and troubleshooting of software, systems, and Windows servers.
  • Conduct corrective and preventive maintenance on servers, switches, UPS, and other data center infrastructure.
  • Maintain and manage system documentation and configurations to ensure optimal network performance.
  • Respond to infrastructure trouble-tickets and perform in-depth troubleshooting on network devices and systems.
  • Administer enterprise monitoring software to ensure optimal network performance and identify potential issues.
  • Provide support for telephony equipment, design network solutions, and train users on telecommunications features.
  • Research and recommend new technologies, test new devices, and review proposals for accuracy and compliance.
  • Offer after-hours support as needed and provide training on telecommunications equipment to ensure seamless IT operations.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 10 years of experience in a similar role, with a proven track record of success in IT infrastructure management.
  • Strong knowledge of LAN/WAN/WLAN switching, network protocols, cabling, and telephony devices.
  • Proficiency in Windows servers, Azure Active Directory, Microsoft 365, and enterprise monitoring software.
  • Willingness to provide after-hours support as needed.
Preferred Qualifications:
  • Certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate (CCNA), ITIL Foundation Certification.
  • Experience in the transportation industry and familiarity with Transportation Management Software (TMS) such as McLeod, Mastery, or Trimble.
Why Acme Truck Line Inc?
  • Collaborative and innovative work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits package.


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