Pet Host

We are seeking a highly motivated and animal-loving individual to join our team as a Pet Host at PetSuites. As a Pet Host, you will be the first point of contact for our guests and their pets, providing exceptional customer service and ensuring a seamless experience for all.

• Customer Service: Provide top-notch customer service to our guests, responding to their needs and concerns in a timely and professional manner.
• Pet Care: Assist with the care and well-being of our furry guests, including feeding, walking, and providing attention and affection.
• Check-in/Check-out: Handle check-in and check-out procedures for our guests, ensuring a smooth and efficient process.
• Reservations: Make boarding reservations, book grooming and training appointments, and schedule daycare reservations.
• Communication: Communicate effectively with guests, staff, and vendors to ensure a positive experience for all.
• Documentation: Accurately document guest information, pet details, and any issues or concerns that may arise.
• Teamwork: Collaborate with other team members to ensure the success of our pet resort and the satisfaction of our guests.

• Animal Lover: A passion for animals and animal care is essential for this role.
• Customer Service: Excellent customer service skills, with the ability to handle difficult situations with tact and diplomacy.
• Communication: Strong communication skills, both written and verbal.
• Attention to Detail: Ability to multitask and maintain attention to detail, even in a fast-paced environment.
• Flexibility: Willingness to work a flexible schedule, including holidays and weekends.

We offer a competitive salary, paid time off, and a comprehensive benefits package. If you are a motivated and animal-loving individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.