Sales Director

6 days ago


Tonawanda, New York, United States Franks Commercial & Home Services, Inc. Full time

About the Role:

The Sales Manager will be responsible for leading our growing sales team, ensuring that team goals are achieved and customers are provided a remarkable experience. This position is exempt under the FLSA and reports to the General Manager.

Key Responsibilities:

• Cascades the company's vision and provides clear direction.

• Removes barriers so that the company's vision is achievable.

• Provides expectations and holds employees accountable to meeting these expectations.

• Manages employees' performance, conducts performance reviews, and partners with Management on other performance decisions.

• Creates/provides opportunities for employees' growth and development.

• Trains Employees

- Ability to learn and train team utilizing proprietary training/learning sales guide.

- Leads group and individual meetings/trainings on a weekly basis.

- Has the ability to identify areas for improvement and efficiency and develop and implement procedures to achieve goals.

Team Goals:

• In collaboration with leadership, develops the sales department's annual goals and plan.

• Makes adjustments as necessary, ensuring the sales department is consistently growing in the same direction.

• Removes obstacles and barriers so that the sales team can meet its goals.

• Meets and exceeds sales goals and other key performance indicators for the company and individual sales representatives.

• Targets performance management and training to achieve sales goals and other key performance indicators.

• Ultimately responsible that the sales team:

- Gets sales made.

-Delivers on ADL, ADS, quoting, and/or closing goals.

- Provides remarkable customer experiences.

-Timely resolves customer issues.

Customer Issues:

• When customer issues are escalated to their level, works to resolve all issues with customers.

• Ensures customers have a remarkable experience.

Culture:

• Is an ambassador and guardian of the company's and sales team's culture.

• Proactively works towards the sales team's health.

• Effectively resolves issues-must be comfortable with conflict, addressing issues, and solving problems in a practical and healthy manner.

Requirements:

• At least 7+ years of experience in a Sales Management Role. Construction sales or knowledge of construction principles and practices highly preferred.

• Thorough knowledge of sales principles and practices.

• Skill in operating a personal computer, cell phone, programs, and apps. Strong background in Salesforce is highly preferred

• Ability to detect/recognize information in written materials and on screen roughly 75% of the time.

• Ability to understand, communicate, read, and write in English.

• Skill in verbal and written communication and strong presentation skills.

• Ability to stay upright/stand up to 50% of the time.

• Ability to move about and move to/from and work from the floor level or in crawl spaces.

• Ability to exert up to 10 lb. of force occasionally and/or a negligible amount of force frequently or constantly to move objects, maintaining a stationary position most of the time.

• A valid driver's license, a safe driving record, and the ability to drive for the company.

• Ability to pass preemployment background screen

What We Offer:

• This position will pay $80-100k base salary DOE with additional bonus structure

• Health benefits and dental coverage

• Paid holidays and earned paid time off

• 401k with company match

• A great team and work environment.



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