Medical Assistant
7 days ago
Job Title: Medical Assistant - Adult and Pediatric Medicine
Job Summary: We are seeking a skilled Medical Assistant to join our team at ProMedica. As a Medical Assistant, you will play a vital role in providing high-quality patient care and supporting our healthcare team.
Key Responsibilities:
- Take vital signs, document patient information, and order entry within the EPIC system.
- Prepare patients for visits, arrange and coordinate support and ancillary services, and provide general support to providers and patients.
- Perform specific specialized tests, such as pulmonary function tests and phlebotomy procedures, as needed.
- Ensure a safe patient experience by adhering to clinical protocols, regulatory requirements, and manufacturer standards.
- Support clerical office functions, including calls, documentation, and scanning.
- Answer and triage patient telephone calls, record complete and accurate messages, and obtain necessary instructions from providers and nurses.
- Communicate professionally with patients, providers, and coworkers at all times.
- Collaborate with leadership and other staff to recommend changes to improve patient care.
Requirements:
- High school graduate or equivalent.
- Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.
- Able to work independently, prioritize, problem solve, and work cooperatively with faculty and staff.
Certifications: BLS (CPR) certification required, with a current BLS course card from the AHA at time of employment or obtain certification within 90 days of hire.
Preferred Qualifications: Completion of a recognized MA program at an accredited college or university, and 1+ years of experience in direct patient care.
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