Radiology Patient Care Expert

3 weeks ago


Bay Shore, New York, United States Lenox Hill Radiology Full time

Exceptional Customer Service

Lennox Hill Radiology seeks an accomplished Radiology Patient Care Expert to excel in providing world-class patient care and support in our dynamic radiology office. With a commitment to quality and excellence, we strive to deliver the very best in patient experiences.

Key Responsibilities

  • Register patients, collecting signatures and verifying necessary documentation for accuracy and completeness.
  • Coordinate with back-office staff for efficient patient care, ensuring seamless transitions.
  • Schedule, reschedule, or cancel appointments, confirming arrangements and communicating changes as necessary.
  • Provide patients with comprehensive orientation for preparatory and safety protocols, offering directions to facilities when required.
  • Answer phone calls, displaying excellent communication, interpersonal skills, and respect towards patients, guests, and colleagues.

Requirements

  • High School Diploma or equivalent education
  • Advanced computer skills
  • Effective multitasking and strong communication skills
  • Experience delivering exceptional customer service
  • Desired: medical terminology knowledge and recent experience in a medical or radiology office setting.

Compensation Details

The estimated hourly compensation range is between USD $16.00 and USD $22.00, based on qualifications and experience.

Working Schedule

This role requires working morning shifts, Monday through Friday from 8:30 am to 5:00 pm, and Saturday from 7:30 am to 1:00 pm.



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