Customer Experience Representative

7 days ago


Old Saybrook, Connecticut, United States Famous Footwear Full time

About Us

Famous Footwear is a dynamic and customer-centric organization dedicated to delivering exceptional shopping experiences. Our Sales Associates play a vital role in achieving this goal by providing top-notch service and support to our customers.

Your Role

As a Sales Associate at Famous Footwear, you will be responsible for creating a positive and engaging atmosphere for our customers. Your primary responsibilities will include:

  1. Building rapport with customers to understand their preferences
  2. Providing personalized assistance throughout the customer's shopping experience
  3. Addressing product-related issues promptly and professionally

Requirements and Qualifications

To excel in this role, you will need:

  • Strong communication and interpersonal skills
  • Able to maintain a high level of energy and productivity in a fast-paced environment
  • Demonstrate a genuine passion for delivering exceptional customer service

Benefits and Compensation

We offer a competitive hourly rate of $12.25, plus opportunities for career advancement and professional development. You'll also enjoy a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.



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