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Gourmet Chocolate Sales Representative

2 months ago

Annapolis, Maryland, United States Great Life Distributors, Inc. Full time
Job Overview
Purpose and Mission

This role plays a vital part in the success of Great Life Distributors, Inc. by delivering exceptional customer service to all patrons. This position aims to create a memorable experience for our customers by ensuring prompt service, high-quality products, and a clean, inviting store atmosphere. The associate will embody and adhere to the guiding principles of Great Life.

Key Responsibilities
  • Demonstrates integrity, honesty, and knowledge that foster the culture, values, and mission of Great Life Distributors, Inc.
  • Maintains composure during busy periods or unexpected events to uphold store standards and set a positive example for the team.
  • Proactively assesses customer and store needs by continuously observing the environment and customer cues.
  • Communicates pertinent information to the team leader to facilitate appropriate responses from the team.
  • Aids in training new associates by positively reinforcing successful behaviors and providing respectful coaching as necessary.
  • Contributes to a positive team atmosphere by identifying changes in associate morale and performance and relaying them to the store manager.
  • Provides outstanding customer service to all patrons.
  • Adheres to operational policies and procedures, including cash handling and safety protocols, to ensure the well-being of all associates during shifts.
  • Maintains an organized and appealing display for customers to explore products.
  • Receives product deliveries, which may require lifting items up to 30 lbs.
  • Complies with the established dress code.
  • Guides customers through a selection of gourmet chocolates, fudge, and other food items at retail locations or events.
  • Observes health, safety, and sanitation regulations for all products.
  • Acknowledges and celebrates individual and team achievements using existing organizational methods.
  • Maintains consistent and punctual attendance.
  • Strives to meet and exceed sales and service objectives.
Qualifications

Experience Summary
  • No prior experience necessary
  • Previous experience in high-volume sales is preferred.
Basic Requirements
  • Must maintain regular attendance and punctuality, with or without reasonable accommodation.
  • Must be available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
  • Must comply with store operating policies and standards, including product handling, cash management, and safety protocols, with or without reasonable accommodation.
  • Must engage with and understand our customers, responding to their needs through clear and friendly communication.
  • Ability to lift 30 lbs.
  • Must be available to perform various tasks within the store during each shift.
Required Skills and Abilities
  • Quick learner.
  • Ability to comprehend and execute oral and written instructions, seeking clarification when necessary.
  • Strong interpersonal skills.
  • Ability to work collaboratively as part of a team.
  • Ability to build and maintain relationships.
  • Proficient in using ordering systems.
Benefits
  • Competitive hourly wage with commission and bonus opportunities.
  • Employee discounts.
  • Paid time off.
  • Opportunities for career growth.
Great Life Distributors, Inc. is an equal opportunity employer, welcoming all qualified individuals regardless of race, color, sex, sexual orientation, national origin, marital status, disability, age, religion, or any other classification protected by law.

We are dedicated to fostering a diverse and inclusive workplace that encompasses associates from various backgrounds and experiences, enabling us to better fulfill our mission and values while serving our customers in the community.