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Retail Sales Associate

2 months ago

Canton, United States Duluth Trading Company Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Duluth Trading Company. As a Sales Associate, you will be responsible for delivering exceptional customer service, providing product knowledge, and maintaining a well-merchandised store environment.

Key Responsibilities
  • Develop a comprehensive understanding of the Duluth Trading Company brand and product offerings.
  • Provide solution-oriented, friendly service to customers, understanding their needs and preferences.
  • Effectively communicate sales and promotions to customers, highlighting the benefits and features of our products.
  • Assist customers in finding the right products, answering questions, and resolving any issues or concerns.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Collaborate with colleagues to achieve sales goals, support team members, and maintain a positive work environment.
Requirements
  • High school diploma or equivalent required.
  • Retail experience preferred, but not necessary.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
  • Physical ability to stand for long periods, lift up to 40 pounds, and perform repetitive tasks.
About Us

Duluth Trading Company is a leading retailer of workwear and outdoor apparel, known for our high-quality products and commitment to customer satisfaction. We are a dynamic and innovative company, with a passion for delivering exceptional customer experiences.