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Retail Sales Associate

2 months ago

Arcadia, California, United States Goodwill Southern California Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Associate to join our team at Goodwill Southern California. As a Retail Associate, you will play a critical role in delivering an exceptional customer experience, achieving sales goals, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Provide excellent service to all customers, engage with each customer, and present a friendly and cooperative attitude.
  • Point of Sale (POS) and Cash Handling: Perform accurate POS and cash handling procedures, ensuring a seamless customer experience.
  • Mission and Values: Communicate our Mission and act in accordance with our values (RISE: Respect, Integrity, Service, and Excellence) to our employees, customers, and donors.
  • Donation Processing: Receive and accurately record donations using technology, ensuring efficient processing and storage.
  • Merchandising and Sales Floor Maintenance: Sort, clean, process, price donated goods, following company standards, and maintain a visually appealing sales floor.
  • Store Maintenance: Maintain a clean and safe environment by following all personal protective equipment policies and procedures, and exercise caution in all work-related activities.
  • Flexibility: Work flexible shifts, including nights, weekends, holidays, and overtime when needed.
Requirements
  • Basic English Skills: Ability to read, speak, and write Basic English.
  • Technical Skills: Ability to operate a cash register, personal computer, and other technology necessary to complete assigned activities.
  • Communication Skills: Ability to share Goodwill's purpose with customers or donors and ask for monetary donations.
  • Teamwork: Ability to work with a diverse team.
  • Previous Retail Experience: Some retail and sales experience is helpful.
  • Attendance and Punctuality: Punctual and dependable attendance.
  • Goodwill's Philosophy: Understand the basic philosophy of Goodwill and participate fully in carrying out its mission.
  • Goodwill's Values: Adhere to Goodwill's values of Respect, Integrity, Service, and Excellence.
What We Offer

Goodwill Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. We are committed to a policy of equal employment opportunity for applicants and employees. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.