Dining Experience Host

3 weeks ago


Orlando, Florida, United States The Cake Bake Shop Full time

The Cake Bake Shop seeks a highly skilled Server to deliver exceptional dining experiences for our guests. As a member of our team, you will be responsible for ensuring that every guest enjoys their meal with us. This includes taking orders accurately, engaging with customers in a friendly and professional manner, and maintaining a clean and polished appearance.

Responsibilities:
  • Taking food and drink orders from customers with a positive attitude.
  • Writing patrons' food orders on order slips and entering them into the POS system.
  • Maintaining a deep knowledge of Cake Bake Shop products to explain ingredients, allergen warnings, and dietary restrictions.
  • Engaging with customers in a friendly and professional manner, including using formal language and on-brand word choice.
  • Maintaining a clean and polished look, ensuring that the uniform is not dirty or wrinkled.
  • Demonstrating knowledge of the food, beverage, and dessert menu, with the ability to make suggestions.
  • Knowledge of allergens on the menu and ability to steer guests with food allergies toward safe dishes.
  • Ensuring tables are enjoying their meals and taking action to anticipate or correct any problems.
  • Collecting payments from tables.
  • Preparing checks that itemize and total meal costs and sales taxes.
  • Delivering food to tables within and outside of designated sections as needed.


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