Enterprise IT Support Professional
4 days ago
Job Description
Saxon Global is hiring an Enterprise IT Support Professional to join their team. As an experienced professional, you will be responsible for upgrading 75,000 Windows devices at a major financial client.
Your Responsibilities
- Collaborate with leads and team members to deliver upgrades in person and virtually.
- Manage spreadsheets to track your progress and ensure timely completion of tasks.
- Provide exceptional support for high-level clients who require physical equipment upgrades.
- Troubleshoot any issues that arise during the upgrade process.
Required Skills
- Proven experience in office upgrades, with a strong work ethic and ability to work well under pressure.
- Ability to handle troubleshooting and technical issues independently.
- Excellent communication and interpersonal skills.
- Experience working at large organizations, preferably in a systems engineer or developer role.
Compensation and Benefits
The estimated hourly rate for this position is $40, paid on a C2C basis.
This role is based in Pittsburgh, PA, with a hybrid work arrangement.
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