Guest Experience Specialist

6 days ago


South Plainfield, New Jersey, United States Buffalo Lodging Associates Full time

We are looking for a Guest Experience Specialist who is passionate about delivering exceptional customer experiences and has a proven track record of success in a similar role. As a key member of our front desk team, you will be responsible for creating a memorable experience for our guests, from arrival to departure.

This role requires strong interpersonal skills, problem-solving abilities, and a passion for customer service. If you are committed to exceeding guest expectations and have a proven track record of success in a similar role, we encourage you to apply.

  • Key Responsibilities:
  • Create a memorable experience for guests from arrival to departure
  • Resolve guest concerns and complaints
  • Promote hotel services and amenities

About Buffalo Lodging Associates: We are a community-driven organization with a focus on true hospitality since 1996. Our portfolio includes 50 hotels across various brands, and we pride ourselves on providing a best-in-class hospitality experience.



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