Digital Transformation Expert
4 weeks ago
Job Description:
Sky Solutions, LLC is a dynamic Digital Transformation Firm that empowers leading organizations in the Financial Services and Healthcare sectors. We achieve remarkable business outcomes through cutting-edge Digital Process Automation (DPA) and innovative Low-Code/No-Code Application Development. As a certified Small Disadvantaged Business (SDB) with Minority Owned certifications, diversity and equal opportunity are integral to our mission.
We are seeking a UX Specialist to join our team. The ideal candidate will have strong knowledge of user-Centered design principles, documenting user requirements, user needs/pain points, and Interaction/Interface design experience utilizing user-Centered methods. The candidate must be able to design and conduct formative various user research tests, derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing.
The successful candidate will have a minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis. They must be able to obtain and maintain a Public Trust. The candidate must also provide a digital portfolio of design work for review.
Key Responsibilities:
* Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing
* Elicit business goals and user needs from stakeholders
* Facilitate customer discovery sessions
* Create Conceptual Models, Journey Maps, Personas and Scenarios of Use
* Create and refine screen prototypes
* Document user requirements, screen designs, and design recommendations
Requirements:
* Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
* Minimum of 6 years of experience documenting user requirements, screen designs, and design recommendations
* Minimum of 4 years of experience designing and conducting formative usability tests in both formal and informal settings
* Minimum of 4 years of experience preparing and presenting findings and recommendations in small and large group settings
* Must provide a digital portfolio of design work for review
Desired Skills:
* Experience using Axure RP prototyping software
* Experience with AdobeXD prototyping software
* Experience with Pega and/or ServiceNow platforms
* Experience with the Agile/Scrum methodology
* Understanding of responsive design
* Prior experience supporting government agencies
* Understanding of Section 508 and its requirements regarding design
* Hold additional UX Certifications such as UX Master Certification (NN/g) or UX Design Immersive (General Assembly)
Education:
* Bachelor's Degree with 7+ years of experience
* Must be able to obtain and maintain a Public Trust
Sky Solutions, LLC is an equal opportunity employer, and we value diversity and inclusion. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability, or any other protected status. We welcome applications from all qualified candidates who share our vision and values.
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