Senior Quality Assurance Engineer

4 weeks ago

Kansas City, Missouri, United States NBH Bank Full time
Job Summary

We are seeking a highly skilled Senior Quality Assurance Engineer to join our team at NBH Bank. As a key member of our quality assurance team, you will be responsible for designing, documenting, executing, and maintaining test plans for multiple software solutions.

As a senior level associate, you will serve as a mentor for less experienced team members and interface with production and development staff to learn the functions of the software solutions you will be testing, determine acceptance criteria, and shape test plans based on this information.

You will be responsible for a variety of tasks including executing test cases, debugging applications, detecting errors and potential improvements, and documenting findings.

You will perform usability testing for total system performance, reliability, scalability, and security. You will generate reports of test results and issues detected.

You will follow up on reported issues, re-test, and see them through to resolution. You will recommend improvements to the quality control process and software development lifecycle.

Additionally, as a Quality Assurance Engineer, you are expected to work with internal and external auditors as necessary. You will analyze testing methodologies to identify patterns and communicate with management to ensure risks are identified and addressed.

Key Responsibilities:

  • Design, document, execute, and maintain test plans for multiple software solutions
  • Interface with production and development staff to learn the functions of the software solutions
  • Execute test cases, debug applications, detect errors and potential improvements, and document findings
  • Perform usability testing for total system performance, reliability, scalability, and security
  • Generate reports of test results and issues detected
  • Follow up on reported issues, re-test, and see them through to resolution
  • Recommend improvements to the quality control process and software development lifecycle
  • Work with internal and external auditors as necessary
  • Analyze testing methodologies to identify patterns and communicate with management to ensure risks are identified and addressed

Requirements:

  • Bachelor's degree in Computer Science or equivalent combination of education and related work experience
  • 5+ years of relevant job experience
  • Strong experience in manual testing of UI and API for web and mobile applications
  • Experience with RESTful APIs testing and tools such as Postman or REST Assured for API testing
  • Proficiency in using test case management tools such as Xray (Preferred), TestRail, qTest or similar
  • Experience in building tiered regression suite and ensure its execution per release
  • SQL knowledge writing advanced queries
  • Experience with executing automation tests for a release
  • Knowledge of one of the test automation tools/frameworks such as Selenium, Cypress, Playwright or their equivalent
  • Solid knowledge of QA best practices and methodologies
  • Ability to work effectively in a collaborative team environment and communicate clearly with stakeholders
  • Experience working with offshore teams and managing distributed testing efforts
  • Strong analytical and research skills
  • Good organizational and presentation skills
  • Extensive knowledge of software and database testing, including designing and manipulating test data and error replication
  • Experience writing test cases and scripts
  • Experience serving as a liaison with developers, project managers, and technical and non-technical business partners
  • Knowledge of the basic principles, processes, phases and roles of application development methodologies
  • Familiar with Agile methodology and scrum ceremonies

Desired Qualifications:

  • Advanced degree or certification related to field
  • 8+ years of relevant job experience
  • Ability to demonstrate interpersonal and teambuilding skills
  • Prior leadership experience
  • Relevant experience in several banking aspects, including online banking (OLB), online account opening (OAO), loan origination and servicing, payments, and cards
  • Experience in the FinTech space

Work Environment:

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly, and locally. Our success is directly tied to the communities we serve.

It is equally important for us to look through the lens of our applicants and associates to identify their individual needs.

We are committed to our core value of meritocracy and supporting our associates in growing within their role.

When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.

Hybrid office environment, manager permitting, with traditional hours

Sitting for extended periods of time (typically no longer than 8 hours)

Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours)

Must be able to work overtime to the extent necessary

Must be able to travel - estimated at 5% to 10% of the time

Incentive and Benefits:

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks.

For more information about the benefits offered click here.

Thank you for your application

We are committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job.

An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

The Company's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.

We are proud to be a drug-free workplace.

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