Outbound Sales and Support Agent

7 days ago


Tallahassee, Florida, United States CVS Pharmacy, Inc. Full time

About CVS Pharmacy, Inc.

CVS Pharmacy, Inc. is a leading retail pharmacy chain that strives to deliver exceptional customer service to its customers. We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative.

Job Description

This position involves leading both inbound and outbound call efforts to build connections with customers using exceptional customer service skills. This role is a contingent position and does not require prior experience in the field.

Key Responsibilities:

  • Develop and implement strategies to improve customer engagement and loyalty
  • Collaborate with other teams to achieve sales and customer satisfaction goals
  • Maintain accurate records and reports of customer interactions
  • Provide ongoing support to customers to resolve issues and concerns

Requirements and Qualifications

To be successful in this role, you must have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should also be able to prioritize tasks effectively and maintain accuracy in your work.

Opportunities for Growth

We offer opportunities for growth and development, including training programs, mentorship, and career advancement opportunities.



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