Victim Services Specialist

7 hours ago


Honolulu, Hawaii, United States Mothers Against Drunk Driving Full time
Job Title: Victim Services Specialist

Mothers Against Drunk Driving (MADD) is seeking a highly motivated and compassionate Victim Services Specialist to join our team. As a Victim Services Specialist, you will play a critical role in providing support and resources to victims of drunk and drugged driving crashes.

Key Responsibilities:
  • Conduct individual needs assessments on victims/survivors of drunk and drugged driving crashes to identify their emotional, informational, and referral needs.
  • Develop and implement tailored case management action plans to address the identified needs, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues, and other basic needs.
  • Provide advocacy by assisting in the protection and exertion of victims/survivors' rights and educating others about the criminal and civil justice systems.
  • Collaborate with other Victim Services employees to provide consultation and support to victims where needed.
  • Maintain accurate case records, statistical information, and grant reports for each victim case according to MADD and grant standards and guidelines.
Requirements:
  • Bachelor's degree in a human services field of study (i.e., social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) or grief support work (specifically bereaved individuals due to death).
  • Bilingual highly preferred.
  • Reliable transportation to court attendance is required along with a flexible schedule.
  • Strong organizational skills, be detail-oriented with the ability to prioritize, manage multiple projects, and execute in a high-volume environment.
  • Excellent communication skills with the ability to develop and convey thoughts clearly, logically, and concisely both orally and in writing, using appropriate grammar and command of the English language.
Benefits:
  • Eligible within first 30-45 days
  • Retirement 403(b) + employer matching
  • Employee Assistance Program


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