Parts Associate

5 days ago


Lake Charles, Louisiana, United States Henderson Implement & Marine LLC HIM Full time
Job Summary

We are seeking a highly motivated and organized Parts Associate to join our team at Henderson Implement & Marine LLC HIM. As a key member of our parts department, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Assist the Parts/Service Manager in operating an efficient and responsive department, promoting parts and labor sales.
  • Maximize customer satisfaction by providing courteous, convenient, prompt, efficient, and quality service.
  • Receive, unload, stock, label, record data into the computer system, and merchandise inbound freight.
  • Assist the Parts/Service Manager in managing department assets and obtaining sales and net operating profit budgets.
  • Assist the Parts/Service Manager in maintaining a neat, organized, clean, and professional-looking department.
  • Assist the Parts/Service Manager in managing department warranty claims on assigned vendors.
  • Perform other related duties as assigned to meet business requirements.
Requirements
  • Previous relevant skills, knowledge, or experience is preferred.
  • Must be able to read, write, and speak effectively to converse with the public, read orders, and work instructions, and make accurate entries into the daily log.
  • Open-minded and willing to learn.
  • History of working in a fast-paced, multi-tasked team environment with minimal supervision. Must be able to handle heavy telephone, parts counter, and email activity.
  • Ability to work overtime as required.
  • Demonstrate an interest in growing the parts and service business.
What We Offer
  • Competitive compensation.
  • Generous PTO accrual plan beginning first day of work.
  • Capacity for professional and compensation growth.
  • Robust benefits package including group health, dental, group life insurance coverage, short-term and long-term disability coverage.
  • Company-provided resources/tools: Smartphone, computer, and other portable IT.
  • 401(K) with company match.
  • Generous Associate purchase discount at Henderson locations.

We are a family-owned and operated business with over 50 years of experience delivering superior service and products. We are a leading employer in Louisiana and a TOP EMPLOYER in Lake Charles, LA. Our family believes that to be the best, we only hire the best. Visit our websites for more information about our companies and apply now.


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