Customer Service Representative

4 weeks ago


Midland, Texas, United States Uncle's Full time
Overview

As a Mid/Second Shift Associate at Uncle's, you'll be at the heart of the action, serving a diverse range of customers during the bustling midday and early evening hours. Our convenience store and gas station become a central hub for the community, and we're looking for someone who thrives in a lively environment.

Why Work with Us
  • Dynamic Work Environment: Experience the vibrant and varied pace of the mid/second shift.
  • Balance Your Day: Enjoy the flexibility of midday start times and evening finishes.
  • Team Engagement: Be part of a supportive and energetic team that thrives during these hours.
  • Growth Opportunities: We believe in promoting from within and supporting your career goals.
  • Flexible Scheduling: We understand the importance of work-life balance.
  • Paid Time Off: Earn time off to relax and recharge, knowing your hard work is valued.
  • Retirement Savings Plan: Plan for your future with our 401(k) program, featuring a generous 6% match.
  • Weekly Pay: Enjoy the convenience and security of receiving your paycheck every week.
  • Competitive Pay Rate: $15.00 per hour.
Responsibilities
  1. Provide Exceptional Customer Service: Deliver top-notch service during the busy midday and evening hours, ensuring every customer leaves happier than when they arrived.
  2. Merchandising and Store Appearance: Manage the store's appearance and stock during peak hours, keeping everything organized and appealing.
  3. Cash Handling and Transactions: Handle a high volume of transactions with efficiency and a friendly attitude.
  4. Safety and Security: Ensure a secure and safe shopping environment during the varied dynamics of the mid/second shift.
  5. Team Collaboration: Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening.
  6. Cleanliness and Maintenance: Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.
  7. Inventory Management: Manage stock levels and assist in inventory processes, ensuring the store is well-equipped for customer needs.
  • Other duties as assigned.
Qualifications
  • Age Requirement: Must be 18 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome.
  • Detail-Oriented: You notice the little things that make a big difference in a customer's experience.
  • Reliable and Responsible: Reliable presence during the critical midday and early evening hours.
  • Flexible: You're adaptable and ready to take on a variety of tasks in our fast-paced environment.
  • Previous Experience a Plus: Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job.

Benefits: For information on benefits offered, please click on the hyperlink.

Equal Opportunity Employer
Uncle's is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify



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