Clinical Nurse Case Manager

4 weeks ago


Philadelphia, Pennsylvania, United States Blue Cross and Blue Shield Association Full time

We are seeking a highly skilled Clinical Nurse Case Manager to join our team. As a key member of our health care team, you will play a vital role in providing exceptional patient care and support.

Key Responsibilities:

  • Fulfill the role of primary nurse for patients across various healthcare services, including information and support for lifestyle improvement, acute symptoms, treatment decisions, targeted health conditions, chronic conditions, and complex conditions.
  • Engage with patients through coaching and intensive case management, aiming to develop and support their ability to self-manage.
  • Provide clinical coaching support to patients who contact us for assistance with acute symptoms, chronic conditions, or health information related to specific topics.

You will be responsible for conducting surveys/assessments to proactively identify needs, developing appropriate care plans, and establishing goals. Your assessment will involve working with patients/family/significant others to identify barriers to adherence to the physician's plan of care as well as achieving lifestyle-improving goals. You will continue to work with patients via ongoing telephonic communication to achieve agreed-upon goals.

This is an opportunity to make a meaningful impact on people's lives while working in a fast-paced environment. If you are passionate about delivering exceptional patient care and have excellent communication skills, we encourage you to apply.



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