Key Holder

Cycle Gear is seeking a highly motivated and customer-focused Key Holder to join our team. As a Key Holder, you will be responsible for providing exceptional customer service, maintaining a strong sense of product knowledge, and assisting with store operations.

• Provide every customer with a great experience by maintaining a strong sense of product knowledge and providing in-depth information on product features and benefits.
• Assist with and be knowledgeable in all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
• Maintain store aesthetics by cleaning, stocking, organizing, and following merchandising plans.
• Stay up-to-date with our brand and product knowledge, company information, sales, and company-wide events.

• 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store.
• 2 years + of sales or customer service experience.
• A self-starter mentality that consistently delivers an outstanding, personalized retail experience.
• An open mind, and is eager to learn and be a part of the riding community.
• Experience with computers and POS systems (particularly RetailPro).
• Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement).

• An hourly base rate, plus a chance to earn commission on a tiered system, based on meeting your sales goal.
• Additional incentives available, such as SPIFFS, plus we offer generous employee discounts on all products.
• Strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning.
• This position can be part-time or full-time. Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching.
• Voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday.

Cycle Gear is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry. We are dedicated to advancing the experience of powersports enthusiasts across the globe. Our brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences.