Suicide Prevention and Support Supervisor
1 week ago
This leadership position offers an opportunity to shape the future of crisis intervention services, leading a team of specialists who deliver compassionate care to individuals in need.
Estimated Salary:$34.92 - $48.29 per hour
\About WellSpace Health\We are committed to designing and delivering integrated care that treats the whole person, body and mind.
\Job Summary\As a Crisis Line Specialist Lead, you will be responsible for supervising a team of Crisis Line Specialists, providing guidance and support as they handle calls from individuals in crisis.
- Leads a team of Crisis Line Specialists, ensuring excellent service delivery and adherence to organizational standards.
- Develops and implements effective crisis intervention strategies, prioritizing caller safety and well-being.
- Maintains accurate records and reports, adhering to confidentiality standards and regulatory requirements.
- Collaborates with other departments to provide comprehensive services, including follow-up calls, outreach events, and community resources.
- Participates in ongoing professional development, staying current with best practices and emerging trends in mental health and crisis intervention.
- Bachelor's degree in psychology or related field; master's degree preferred.
- At least two years of experience in crisis intervention, counseling, or psychology.
- Excellent leadership and communication skills, with ability to inspire and motivate team members.
- Strong analytical and problem-solving skills, with ability to prioritize tasks and manage multiple projects simultaneously.
- Proficiency in technology, including multiple-line telephones, computers, and software applications.
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