Senior Security Systems Manager

12 hours ago

Baltimore, Maryland, United States Johns Hopkins University Full time
Job Title: Sr. Security Systems Specialist

We are seeking a highly skilled and experienced Sr. Security Systems Specialist to join our team at Johns Hopkins University. This role will be responsible for overseeing the delivery of campus safety and security services through the management of Security Systems Specialists and systems in the Communications Center.

Key Responsibilities:
  • Lead the activities of assigned Security Systems Specialists, schedule work shifts, and assign subordinate personnel in a 24-7 emergency communications and monitoring facility.
  • Supervise 3-4 Security Systems Specialists and all systems, ensuring equitable workload and quality of performance.
  • Perform periodic work inspections and provide input towards performance evaluations of subordinate personnel.
  • Monitor and respond to proprietary intrusion, environmental, and fire alarm systems.
  • Provide general assistance and information to Hopkins students, faculty, staff, and visitors.
  • Carry out administrative tasks as necessary for the operation of the Communications Center.
  • Coordinate handling of emergency situations and deployment of Hopkins security personnel during critical incidents.
  • Monitor Baltimore Police Department transmission and activities, transmitting pertinent information to University security personnel.
  • Create and maintain manual and computerized reports, logs, records, and data.
Requirements:
  • Must possess excellent people skills and an ability to communicate effectively, orally and in writing.
  • Must be able to speak clearly and understandably in telephone and radio communications.
  • Must be able to function effectively in a highly charged work environment under stressful emergency conditions.
  • Must be familiar with Microsoft Windows computer environment and Microsoft Office.
Physical Requirements:
  • Must be able to function effectively for extended periods in a seated position with periodic short breaks provided.
  • Must have unrestricted use of both hands.
  • Must possess full hearing capabilities.
  • Must have binocular vision, corrected to a minimum of 20/40 in both eyes.

Minimum Qualifications:

  • High school Diploma/GED required.
  • Four (4) years of related experience, experience with security communications, call center, security systems.

Preferred Qualifications:

  • Four (4) years related experience to include two or more years in a progressively responsible supervisory/management role.
  • Related experience in security communications, call center, security systems.
  • Associate Degree/some college preferred.
  • Additional education may be submitted for some work experience.

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