Case Manager

6 days ago

Napa, California, United States Progress Foundation Full time
Job Summary

We are seeking a highly skilled and compassionate Case Manager to join our team at Progress Foundation. As a Case Manager, you will play a critical role in providing client care and service documentation for clients, while also responding to treatment and rehabilitation needs.

Key Responsibilities
  • Assume primary case coordinating responsibilities for assigned clients, including advocacy, counseling, crisis intervention, and treatment and discharge planning.
  • Orient new clients to the Supported Living Program and facilities, and enable clients to orient new clients whenever possible.
  • Develop treatment plans with maximum client participation, and support clients' efforts to achieve them.
  • Communicate effectively with other treatment personnel, exchanging information relevant to client treatment.
  • Conduct intake interviews and case conferences, as required to maintain census and coordinate client care.
  • Lead or co-lead group sessions, including house meetings, on a schedule determined by the Program Director or the Assistant Director.
  • Relay clinical and other client-related or site-related information to other program staff and/or the Program Director or Assistant Director at staff meetings and other appropriate times.
  • Provide services in accordance with all State and Federal MediCal requirements and County policies and procedures.
  • Maintain program records, including client records, progress notes, treatment plans, and other relevant information.
  • Assist in the training of relief case managers, volunteers, and interns, when requested by the Program Director or Assistant Director.
  • Coordinate and schedule emergency relief coverage when assigned by the Program Director or Assistant Director.
  • Consult with the Program Director, the Assistant Director, and the Program Consultant, as necessary, on such issues as case review, medications, group dynamics, etc.
  • Attend and participate in staff meetings, supervision sessions, and other programmatic and/or administrative meetings, as assigned by the Program Director or the Assistant Director.
  • Participate in the on-call system of the program, including evenings and weekends, and respond to emergencies in a professional, thorough, and timely manner.
  • Monitor the quality and needs of the program physical environments and assist the Program Director or Assistant Director in the coordination of necessary maintenance and repairs.
  • Serve as a role model for positive employee relations, professional functioning, and for adherence to the principles of social rehabilitation.
  • Comply with all applicable federal, state, and local governmental laws and regulations, as well as all agency policies and procedures, including the code of ethics.
  • Perform other related duties as assigned by the Program Director, the Assistant Director, or the Director of Clinical Services.
Qualifications
  • Master's degree in a mental health-related field and a social service-related license preferred.
  • Specific experience in residential treatment and/or knowledge of social rehabilitation is preferred.
  • At least two years of experience in a community mental health program is preferred.
  • General case management skills, plus good clinical judgment specific to treatment planning, crisis assessment/intervention, and milieu therapy are expected.
  • Must meet combined education and experience criteria for credentialing in Napa County as a Mental Health Rehabilitation Specialist.
  • Must be able to communicate effectively with staff, clients, and other providers both orally and in writing.
  • Must demonstrate good judgment and emotional stability.
  • Must be able to negotiate several flights of stairs during each work shift.
  • Must have a valid California driver's license and be insurable under the agency's current auto insurance policies.
  • Must be able to provide own car.
  • Public transportation may be used unless and until, in the sole judgment of management, delays in response time adversely affect the program and/or clients.
  • Must be available to perform emergency evaluations for involuntary detention during evening hours, holidays, and weekends.
  • Must be free of conviction (and remain so) for offenses deemed, in the sole judgment of management, to adversely affect capacity to provide safe and competent services to program clients.
  • Must be able to negotiate several flights of stairs multiple times during each work shift, and must be able to lift and carry 20 lb. packages multiple times during the work shift.

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