EMS Operations Manager

3 weeks ago


Indianapolis, Indiana, United States Spirit EMS Full time
About the Role

Spirit EMS is seeking a seasoned Operations Director to lead our team and drive operational excellence in medical transportation services.

The successful candidate will possess a strong background in healthcare management, excellent leadership skills, and the ability to implement effective operational strategies.

Responsibilities Include:

  1. Leading and managing the operations team to achieve high performance and compliance with company standards.
  2. Developing and implementing operational strategies, policies, and procedures to improve efficiency and service quality.
  3. Monitoring and analyzing performance metrics to identify areas for improvement and implementing corrective actions.
  4. Overseeing fleet management, ensuring vehicles are well-maintained and ready for service.
  5. Managing staffing levels, including hiring, training, and scheduling to meet service demands.
  6. Ensuring compliance with all federal, state, and local regulations and industry standards.
  7. Collaborating with other departments to support overall company objectives.
  8. Fostering a positive and productive work environment, promoting teamwork and professional development.
  9. Handling escalated issues and emergencies with professionalism and efficiency.
  10. Preparing and managing operational budgets, ensuring cost-effectiveness and financial sustainability.

Benefits Package: Competitive salary, comprehensive benefits, and opportunities for professional growth and development.



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