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Team Lead

2 months ago

Valley Park, Missouri, United States Party City Full time

Job Overview

About the Role

We are seeking a highly motivated and experienced Team Lead to join our Party City team in St Louis Park, MN. As a Team Lead, you will play a key role in implementing effective sales and service strategies to drive business growth and customer satisfaction.

Key Responsibilities

  • Lead by Example
  • Ensure that the store team excels in delivering outstanding customer service through accountability and recognition.
  • Drive Sales and Service
  • Implement effective sales and service strategies to drive business growth and customer satisfaction.
  • Manage Store Operations
  • Assist in team onboarding and development, and provide continuous guidance and support to team members.
  • Lead the LOD Team
  • Participate in the Leader on Duty (LOD) team, which is responsible for store operations and customer service.

Requirements

  • Physical Requirements:
  • Lifting, pushing, and pulling up to 25lbs daily.
  • Various tasks like cleaning, organizing, and merchandising are part of the role.
  • Operating a register and fulfilling customer orders are essential.
  • Regularly restocking items and assisting customers may require climbing ladders.

Perks and Benefits

  • Enjoy a comprehensive benefits package.
  • Participate in the 401(K) Program.
  • Opportunity for tuition reimbursement.
  • Competitive salary reflective of your skills and contributions.
  • Experience a positive and fun work environment.
  • Avail of a generous associate discount.
  • Explore various lifestyle benefits.