Customer Service Representative
3 weeks ago
We are seeking a highly motivated and organized Customer Service Representative to join our team at Checkered Flag Motor Car Co Inc. in Virginia Beach, VA.
Job Description:
As a Customer Service Representative, you will be responsible for providing exceptional support to drivers and customers, responding quickly to questions and troubleshooting concerns, managing driver attendance and overall performance, proactively monitoring the movement of parts to ensure customer satisfaction, and monitoring shipments throughout transit to effectively meet delivery schedules.
Required Skills and Qualifications:
- 2 years of dispatcher or other transportation-related experience
- Strong decision-making skills
- Strong verbal and written communication skills
- Must be detail oriented and able to multitask and prioritize demands
- Self-motivated problem-solver with a strong desire to meet customer needs
- Familiarity with the Hampton Roads area for planning routes effectively
- High school diploma or equivalent
Benefits:
- Continued paid training opportunities
- Medical, dental, vision coverage and more
- Company paid Life and Short-Term Disability Insurance
- 401(k) Match
- Paid Time Off, and a paid day to participate in local charity or volunteering events
- Employee and family discounts
- Professional development assistance
Estimated Salary: $45,000 - $60,000 per year
About Us:
We've been providing drivers in Virginia Beach, Norfolk, Chesapeake, Portsmouth, Newport News, and Hampton with first-rate vehicles and services since 1964. In over 50 years, we've expanded our vision of service to over 10 different dealerships in the area. We're looking to grow our winning team and offer a competitive salary and benefits package.
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