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Maintenance and Operations Specialist

1 month ago

Billings, Montana, United States CollectiveGreat States Full time

About Collective

Collective is a property management company that focuses on building relationships and providing an exceptional place to call home. Our team takes pride in our communities and creates connections with our residents.

Job Summary

We are seeking a Sr. Maintenance Technician to join our team at Collective. As a Sr. Maintenance Technician, you will have a passion for fixing things and strive to lead by example. You will show care and concern for residents through your excellence in completing service requests and preventative maintenance. You will represent the EPIC core values of Collective: Enthusiasm, Relentless Perseverance, Build Trust with Integrity, and Embrace Collaboration.

Key Responsibilities

  • Be Enthusiastic:
    • Build brand loyalty by ensuring resident interaction is positive.
    • Demonstrate outstanding communication skills.
    • Maintain all documentation for each property.
  • Relentless Perseverance:
    • Preserve the professional appearance and safety of our community through upkeep, cleanliness, and general maintenance.
    • Complete all service requests in a timely and professional manner.
    • Organize and manage maintenance shop, inventory, and tools.
    • Prepare all vacant apartments for move-in through turn-over repairs and improvements.
    • Manage all service requests at the property for priority, compliance, and safety occurrences.
  • Build Trust with Integrity:
    • Provide exceptional customer service to our residents, prospects, and property owners.
    • Perform regular interior and exterior building inspections.
    • Follow and adhere to all Fair Housing Laws.
  • Embrace Collaboration:
    • Manage vendor relationships for our properties.
    • Work with the Learning and Development to implement Maintenance Best Practices.
    • Lead by example through our core values.

Salary and Benefits

The estimated salary for this position is $22-$25 per hour, depending on experience. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.