Sleep Expert
3 weeks ago
About Us
Mattress Firm is a leading retailer of sleep products, dedicated to helping people sleep well to live well.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Sleep Expert. As a key member of our sales team, you will be responsible for creating a seamless customer experience, providing expert product knowledge, and driving sales performance.
Key Responsibilities
Develop strong relationships with customers to understand their needs and preferences.
Provide technical and product information to customers, serving as a subject matter expert.
Drive individual sales performance and key performance indicators (KPIs) while demonstrating company values and supporting company initiatives.
Maintain customer relationships during and after purchase, resolving issues and sending delivery reminders as needed.
Stay up-to-date on competitor activity, advertisements, and services offered by competitors.
Utilize social media to positively impact brand awareness and increase sales.
What We Offer
As a Sleep Expert at Mattress Firm, you will enjoy a comprehensive benefits package, including:
Excellent career growth opportunities through on-the-job training and development programs.
401(k) with employer matching.
Mental health and life resources.
Medical, dental, prescription, and vision plans.
Get paid on-demand.
Base pay or uncapped commission.
Employee discounts on Mattress Firm sleep products and accessories.
Additional perks may include discounts on cell phone products and services, tickets to events and attractions, personal travel, electronics and appliance purchases, pet insurance plans, and mortgage loan rates.
About Our Team
Mattress Firm is a team of over 6,000 Sleep Experts dedicated to helping people sleep well to live well. We take pride in our purpose and invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.
