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Sleep Expert

2 months ago

Appleton, Wisconsin, United States Mattress Firm Full time
About the Role

We are seeking a highly motivated and customer-focused Sleep Expert to join our team at Mattress Firm. As a Sleep Expert, you will be responsible for creating a personalized shopping experience for our customers, providing expert knowledge on our products, and driving sales performance.

Key Responsibilities
  • Customer Engagement: Develop strong relationships with customers, understand their needs, and provide tailored solutions to meet their expectations.
  • Product Knowledge: Stay up-to-date on our products, features, and benefits, and provide expert advice to customers.
  • Sales Performance: Meet or exceed sales targets, drive revenue growth, and contribute to the success of our sales team.
  • Customer Service: Provide exceptional customer service, resolve issues promptly, and ensure customer satisfaction.
  • Store Operations: Maintain a clean and organized store environment, adhere to company policies and procedures, and support store initiatives.
What We Offer
  • Competitive Compensation: Earn a competitive base salary and uncapped commission.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision coverage.
  • Career Growth Opportunities: Develop your skills and advance your career through our award-winning training programs.
  • Employee Discounts: Receive discounts on Mattress Firm products and services.
About Mattress Firm

Mattress Firm is a leading retailer of mattresses and bedding products, committed to helping people sleep well to live well. We are dedicated to providing exceptional customer service, offering a wide range of products, and creating a positive work environment for our employees.