Sales Associate

2 weeks ago


Houston, Texas, United States Hemline Full time
Job Summary

Hemline is seeking a highly motivated and customer-focused Sales Associate to join our retail team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining store presentation, and driving sales through expert product knowledge.

Key Responsibilities
  • Provide personalized assistance to customers, offering product recommendations and resolving inquiries in a timely and professional manner.
  • Maintain visual merchandising standards, including changing apparel on mannequins and adhering to established merchandising guidelines.
  • Educate and inform fellow associates about merchandise standards, contributing to a knowledgeable and high-performing team.
  • Cultivate enduring relationships with customers, fostering loyalty and repeat business through exceptional customer service.
  • Set, measure, and exceed customer service objectives, including customer retention, churn rate, renewals, and win-backs.
Requirements
  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment with flexibility to accommodate dynamic customer needs.
Work Environment

The Sales Associate role primarily takes place in a retail store environment, with occasional interactions required in office settings. Regular working hours are from 9:45 a.m. to 7:00 p.m., Monday through Sunday, with flexibility to accommodate the dynamic nature of the retail environment.



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