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Automotive Service Consultant
2 months ago
We appreciate your interest in becoming a part of Egan Automotive, Inc., a customer-focused establishment dedicated to providing exceptional automotive services.
Founded in 2006, our journey began in a modest two-bay facility with a commitment to customer satisfaction and a passion for automotive care. We have built a reputation for reliability by meticulously addressing customer concerns and avoiding unnecessary repairs. Our primary objective is to deliver outstanding service at fair prices, ensuring every customer feels valued and respected.
At Egan Automotive, we prioritize personal connections with our clients. Our approach is not centered on high-pressure sales tactics; instead, we focus on educating our customers about their vehicle's needs. We empower them to make informed decisions regarding their automotive care.
Key Responsibilities:
- Welcome customers through various communication channels, including phone, text, and in-person interactions.
- Collect detailed information regarding customer needs and vehicle usage.
- Provide transparent and competitive estimates, along with digital inspections based on customer inquiries and technician assessments.
- Inform customers about their vehicle's requirements and maintenance.
- Facilitate the repair process by coordinating between customers and technicians, ensuring exceptional service supported by digital insights.
- Source, order, and manage parts necessary for repair tasks.
- Contribute to our team’s mission of delivering superior service to our clients and community.
Essential Skills:
- Outstanding customer service abilities.
- Sales proficiency.
- Proficient keyboard skills.
- Familiarity with automotive software.
- Creative problem-solving capabilities.
This position offers a competitive salary ranging from $60K - $90K annually, commensurate with experience, along with vacation benefits and a 401K plan.
No weekend work is required.