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Data Center Technician

2 months ago

Hillsboro, United States EOS Full time
Job Title: Data Center Technician

We are seeking a skilled Data Center Technician to join our infrastructure engineering team at EOS IT Solutions. As a key member of our team, you will be responsible for the installation, service, maintenance, repair, and alteration of low voltage category cabling and communications cabling systems.

Key Responsibilities:
  • Install, service, and maintain low voltage category cabling and communications cabling.
  • Pull cables, rack and stack equipment, and assist with cable management tasks within the infrastructure.
  • Clean fiber and copper connections and perform basic troubleshooting.
  • Follow Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines.
  • Operate work ticket systems and interfaces for infrastructure management.
  • Read and validate port maps, and perform basic troubleshooting.
  • Conduct power distribution and cable management tasks within the infrastructure.
  • Coordinate with other team members to ensure efficient project and work order completion.
  • Follow company procedures and safety regulations, providing necessary information to operations management.
  • Complete necessary documentation in written and electronic formats according to company standards.
  • Maintain equipment and supplies inventory as required.
  • Respond to emergency situations during or after hours to resolve immediate client concerns and meet service level agreements (SLAs).
  • Escalate complex technical issues to senior team members as needed.
  • Conduct Service Swaps of live networking devices.
Requirements:
  • Associate degree or certification in a technology services/technical discipline, or equivalent work experience.
  • 2+ years of experience in installing, servicing, and maintaining low voltage cable infrastructure systems.
  • Proven ability to install, terminate, and test low voltage cables.
  • Familiarity with industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
  • Industry and manufacturer-specific certifications preferred (e.g., BICSI TECH, Corning TS-LAN500).
  • Strong customer/client service orientation with effective communication and interpersonal skills.
  • Valid driver's license and ability to safely drive company vehicles.
About EOS:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders. We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer.