Restaurant Operations Manager

1 week ago


Jacksonville, Florida, United States Chick-fil-A Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Chick-fil-A. As a key member of our leadership team, you will be responsible for ensuring the success of our Back of House Operations, Leadership and People Development Team, and Vision and Service Model compliance throughout all areas of oversight.

Key Responsibilities:
  • Develop a restaurant culture of growth-minded team members and leaders, focusing on product knowledge, stewardship, excitement, and generosity.
  • Maintain vision alignment with the Operator and the leadership team, ensuring seamless execution of our business model.
  • Oversee speed of service and completion of goals, driving high-performance teams that embody our vision.
  • Create, lead, and implement systems that set the standard for innovation and excellence throughout the restaurant.
  • Perform daily goal-setting and performance feedback to all Team Members and Leaders on Chick-fil-A processes and procedures.
Requirements:
  • High School Diploma or equivalent required; Bachelor's degree or above preferred.
  • Strong analytical and problem-solving skills, with 1-3 years of management/leadership experience.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities with ease.
  • Excellent communication and interpersonal skills, with a strong focus on building relationships and leading high-performing teams.
Preferred Qualifications:
  • Bachelor's degree or above in a business or hospitality field.
  • Proven track record of success in a leadership role, with a strong focus on innovation and excellence.
  • Ability to work in a team environment, with a strong sense of stewardship and a commitment to our company values.

This is an hourly paid position with overtime pay available. Must be eligible to work in the United States and have a source of reliable transportation. Ability to handle all equipment, pans, pots, and navigating shelving both high and low. Reading, writing, and basic math and verbal communication skills required. Must work well under pressure and be able to handle a fast-paced environment.



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