Behavioral Health Care Advocate Syracuse New York
4 weeks ago
At UnitedHealth Group, we are committed to helping people live healthier lives and making the health system work better for everyone. As a Behavioral Health Care Advocate, you will play a critical role in improving the lives of our members by connecting them with the care and resources they need to thrive. This is a unique opportunity to make a meaningful difference in the lives of others while advancing your own career in a dynamic and supportive environment.
Job SummaryThe Behavioral Health Care Advocate will work closely with our clinical team to identify and provide community service linkages for our members. This will involve assisting enrollees with aftercare appointments, providing subsequent member follow-up as determined by individual member needs, and working with enrollees to identify gaps in care or obstacles to care and problem-solving for successful connection to needed services.
Key Responsibilities- Identify and provide community service linkages for members
- Assist enrollees with aftercare appointments
- Provide subsequent member follow-up as determined by individual member needs
- Work with enrollees to identify gaps in care or obstacles to care and problem-solve for successful connection to needed services
- Review IP Census each day to determine which enrollees on the census are re-admits within the last 12 months
- Go to facility meetings with treatment teams to develop successful aftercare plans
- Manage the aftercare follow-up of identified high-risk enrollees
- Meet with community providers/facilities as company liaison to foster good rapport and relationships and to identify new programs
- Master's degree in a Behavioral Health-related field
- Active, unrestricted, independent license in the State of New York
- 2+ years of experience in a related mental health environment
- Proficient computer skills and good working knowledge of Excel spreadsheets
- Access to install secure, high-speed internet and a dedicated, distraction-free workspace at home
- Access to reliable transportation that will allow you to travel to meet with members within an assigned territory every day
- Reside in or near Syracuse, NY
- Medical/Behavioral setting experience
- Dual diagnosis experience with mental health and substance abuse
- Case Management experience
- Field-based experience
- Experience working with low-income populations
- Experience working with the aged, blind, or disabled
- Experience working in community health
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