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Customer Service Representative

2 months ago

Joliet, Illinois, United States University of St. Francis Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Residence Hall Assistant. As a key member of our residence life team, you will provide exceptional customer service, support, and guidance to our students, faculty, and staff.

Key Responsibilities
  • Customer Service: Respond to inquiries, resolve issues, and provide assistance to students, faculty, and staff in a professional and courteous manner.
  • Event Promotion: Assist in promoting on-campus events and activities, ensuring a positive and engaging experience for our students.
  • Teamwork: Collaborate with residence life staff to maintain a secure and welcoming living environment, ensuring the well-being and safety of our students.
  • Administrative Support: Provide administrative assistance, including data entry, record-keeping, and other tasks as assigned.
  • Continuous Improvement: Participate in ongoing quality improvement initiatives, contributing to the development of best practices and policies.
Requirements
  • Education: Currently enrolled as a student in good standing at the University of St. Francis.
  • Qualifications: Minimum GPA of 2.5, strong leadership and interpersonal skills, high level of maturity and responsibility, and satisfactory computer skills in Microsoft Office.
  • Preferred Qualifications: Experience working in a fast-paced environment, comfortable working with individuals of all ages, and strong administrative skills.
Working Conditions

This is a part-time position, approximately 20 hours per week. The successful candidate will be required to work a flexible schedule, including evenings and weekends, as needed.

What We Offer

The University of St. Francis offers a competitive hourly rate and a dynamic work environment. As a member of our team, you will have the opportunity to develop your skills, build relationships, and contribute to the success of our students.