Retail Store Associate
1 week ago
Position: Convenience Store Associate
Overview: The Convenience Store Associate plays a vital role in ensuring customers enjoy a pleasant shopping experience through efficient and friendly service. This position involves various responsibilities that contribute to customer satisfaction, operational compliance, and store maintenance.
Key Responsibilities:
Customer Engagement:
Maintain a welcoming and approachable demeanor with customers.
Exhibit professionalism and respect in all interactions.
Consult with management for guidance on resolving customer issues when necessary.
Ensure the store is clean and well-stocked as per management directives.
Regulatory Compliance:
Adhere to company policies and local, state, and federal regulations concerning the sale of age-restricted items.
Follow safe food handling protocols in line with company and health regulations.
Report any unclear policies or non-compliance by colleagues to management.
Store Operations:
Uphold cleanliness standards throughout the store.
Restock items to meet customer demand effectively.
Complete assigned tasks as directed by management.
Ensure safety procedures are followed during adverse weather or emergencies.
Notify management of any maintenance issues or safety hazards.
Safety and Loss Prevention:
Strictly follow cash handling and inventory management procedures.
Adhere to safety guidelines to create a secure environment for both customers and staff.
Qualifications:
Essential Skills:
Excellent interpersonal skills.
Positive, service-oriented attitude.
Ability to manage tasks efficiently.
Dependability and respect for others.
Strong commitment to work ethics.
Work Environment:
This role requires standing, reaching, and lifting regularly. Employees may need to lift or move items weighing up to 10 pounds frequently, up to 25 pounds occasionally, and up to 50 pounds on rare occasions. Reasonable accommodations will be made for individuals with disabilities to perform essential job functions.
*The above description outlines the general nature and level of work performed by individuals in this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills required.*
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