Master Guitar Craftsman
3 weeks ago
We're seeking a highly skilled Guitar Maintenance Specialist to join our team at Guitar Center. As a key member of our repair department, you will be responsible for providing exceptional maintenance and repair services on customer-owned instruments.
This role requires a strong understanding of guitar repair techniques, as well as excellent communication skills to ensure a positive experience for our customers.
You will work closely with our sales team to provide expert advice on instrument selection and care, and collaborate with other technicians to maintain the highest level of craftsmanship in our repairs.
Key Responsibilities- Maintenance and Repair Services: Provide high-quality maintenance and repair services on customer-owned instruments, including string changes, setup adjustments, and advanced repairs.
- Customer Service: Interact with customers to understand their needs and provide exceptional service, ensuring a positive experience and building trust in our brand.
- Instrument Knowledge: Develop and maintain a deep understanding of various stringed instruments, including acoustic and electric guitars, basses, and ukuleles.
- Technical Skills: 2+ years of experience in guitar repair or a related field, with a strong understanding of technical skills such as fretwork, neck resets, and electronics repair.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
- Teamwork: Ability to work collaboratively as part of a team, prioritizing tasks and managing multiple projects simultaneously.
- Competitive Salary: $45,000 - $60,000 per year, depending on experience.
- Benefits: Medical, dental, and vision insurance, 401(k) plan with company match, paid time off, and employee discount program.
- Opportunities for Advancement: Regular opportunities for professional growth and advancement within the company.
Guitar Center is the world's largest retailer of musical instruments and accessories, with over 280 stores across the US. Our mission is to inspire creativity and passion for music in every customer we serve.
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