Customer Experience Specialist
5 days ago
About the Role
As a Customer Experience Specialist at Cox Communications, you will play a vital role in delivering exceptional customer experiences. Your primary objective is to exceed targets regarding customer satisfaction, sales, and retention.
Key Responsibilities:
- Explain and demonstrate product capabilities to customers.
- Offer personalized suggestions based on customer needs and preferences.
- Meet or exceed sales targets while ensuring high-quality customer experiences.
Requirements:
- Demonstrated ability to work in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
Salary Range: $45,000 - $65,000 per year (dependent on experience).
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