Membership Relationship Manager
5 days ago
We are seeking a skilled Membership Relationship Manager to join our team at Nassau Financial Federal Credit Union. As a key member of our organization, you will play a vital role in developing and maintaining strong relationships with our members.
Job Description:This is an exciting opportunity for a motivated individual who enjoys working in a fast-paced environment. The Membership Relationship Manager will be responsible for identifying member needs, providing personalized solutions, and exceeding credit union goals. This position requires excellent communication and problem-solving skills, as well as a passion for delivering exceptional customer service.
Responsibilities:- Develop and maintain financial relationships with members, providing personalized solutions to meet their needs.
- Identify opportunities to cross-sell products and services, increasing loyalty and driving revenue growth.
- Collaborate with internal departments to resolve member inquiries and issues across various channels.
- Analyze data to identify trends and areas for improvement, informing strategic decisions to enhance member experience.
- Participate in ongoing training and professional development to stay up-to-date on industry best practices and regulatory requirements.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 1-2 years of experience in a related field, such as banking or finance.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Strong analytical and technical skills, with proficiency in CRM software and other relevant tools.
Nassau Financial Federal Credit Union is a dynamic and growing organization dedicated to improving the financial well-being of our members and the communities we serve. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
Salary Range:The estimated salary for this position is $22-$25 per hour, based on industry standards and market conditions in Garden City, NY.
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Membership Relationship Specialist
5 days ago
Garden City, Michigan, United States Nassau Financial Federal Credit Union Full timeJob SummaryWe are seeking a highly skilled Membership Relationship Specialist to join our team at Nassau Financial Federal Credit Union. This role is responsible for developing and maintaining strong financial relationships with members, identifying their needs, and providing tailored solutions to meet those needs.
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