Retail Key Holder

3 weeks ago


Hazlet, New Jersey, United States Party City Full time
About Us

At Party City, we're passionate about creating unforgettable memories for our customers. We're a team of customer-obsessed individuals who are dedicated to making every party a success.

Job Summary

We're seeking a highly motivated and customer-focused Key Holder to join our team. As a Key Holder, you'll be responsible for providing exceptional customer service, leading by example, and ensuring our store is always customer-ready.

Key Responsibilities
  • Provide exceptional customer service, answering questions, and resolving issues in a timely and professional manner.
  • Lead by example, demonstrating a customer-obsessed attitude and a passion for creating unforgettable memories.
  • Ensure the store is always customer-ready, including opening and closing the store, counting and preparing tills, and performing daily tasks.
  • Communicate effectively with the team, providing feedback and support to ensure seamless operations.
  • Participate in training and development programs to enhance skills and knowledge.
Requirements
  • Previous retail experience, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and conflict resolution skills.
  • Availability to work a variety of shifts, including weekends and holidays.
What We Offer
  • A competitive hourly wage and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) program and tuition reimbursement.
  • A fun and dynamic work environment with a team of customer-obsessed individuals.


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