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Customer Service Representative
2 months ago
Giant Food is a leading grocery store chain in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products, making us the most trusted and loved local food retailer in our community.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and assisting with various tasks to ensure seamless store operations.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Maintain a clean and organized store environment, including restocking shelves, sweeping and mopping floors, and disposing of trash
- Assist with various tasks, such as bagging groceries, pricing items, and loading/unloading merchandise
- Work collaboratively with other team members to achieve store goals and objectives
At Giant Food, we value our employees and offer opportunities for career growth and development. We believe in promoting from within and providing training and education to help our associates succeed. Our company culture is built on a foundation of teamwork, respect, and a commitment to excellence.
What We Offer- A competitive salary and benefits package
- Opportunities for career advancement and professional growth
- A collaborative and supportive work environment
- A commitment to diversity, equity, and inclusion
