Research and Design Specialist

2 days ago


San Francisco, California, United States RapidAI Full time
About the Role:

We're looking for an experienced Design Researcher to join our team. As a key member of our Design and Research team, you'll be responsible for conducting generative and evaluative research for new and existing healthcare products and services.

  • You will work closely with our cross-functional team to understand the needs, attitudes, challenges, and expectations of our clinical users.
  • Your primary focus will be on ensuring that our products deliver the best possible experience for our users.
Responsibilities:
  • Identify research needs in collaboration with the Head of Design and Research, Product Designers, Product Managers, Marketing, and executives.
  • Design, plan, execute, analyze, and report end-to-end custom primary research using a wide variety of qualitative and quantitative methods.
  • Grasp and distill complex problems into clean, understandable solutions for use in product development and strategic product vision work.
Requirements:
  • Professional hands-on design research experience, ideally in healthcare or complex software at scale in mobile, web, and desktop environments.
  • Experience in generative research to drive product strategy and answer the question of what we should build, as well as evaluative research that answers tactical questions of whether we have built the right thing.
  • Expertise in mixed-method research skills, including 1:1 interviews, concept testing, usability studies, and surveys.
Benefits:
  • A competitive salary range of $115,000 - $130,000 based on location, experience, and qualifications.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as life insurance and disability benefits.
  • The opportunity to work with a talented team of professionals dedicated to improving healthcare outcomes.


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