Hotel Operations Manager

3 days ago


Matteson, Illinois, United States QUEENSIDE HOSPITALITY LLC Full time
Job Overview

This role involves overseeing hotel operations during the night shift, ensuring accuracy and balance in financial transactions, and providing exceptional customer service to guests.

Key Responsibilities:

  • Conduct nightly audits of financial transactions and identify discrepancies for resolution.
  • Prepare and generate daily financial reports, including revenue reports and occupancy statistics.
  • Process check-ins and check-outs efficiently while maintaining a high level of customer satisfaction.

Requirements:

  • Previous experience in hotel operations or as a night auditor is preferred.
  • Strong mathematical and analytical skills are essential for this role.
  • Excellent verbal and written communication skills are required to interact with guests and colleagues.

Estimated Salary: $45,000 - $55,000 per annum.



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