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Restaurant Server

2 months ago

Reno, Nevada, United States Black Bear Diner Full time
Restaurant Server Opportunity at Black Bear Diner

We are seeking a skilled and friendly Restaurant Server to join our team at Black Bear Diner. As a Restaurant Server, you will be the face of our restaurant, responsible for delivering exceptional customer experiences.

Key Responsibilities
  • Table Preparation: Prepare restaurant tables with attention to sanitation and order, ensuring a clean and welcoming environment for our guests.
  • Customer Service: Attend to customers upon entrance, providing a warm and friendly welcome. Present restaurant menus and help customers select food and beverages, making recommendations when needed.
  • Order Taking and Serving: Take and serve orders efficiently, ensuring accuracy and timeliness. Answer questions and make recommendations for complementary products, enhancing the customer experience.
  • Collaboration and Problem-Solving: Collaborate with other restaurant servers and kitchen/bar staff to ensure seamless service. Deal with complaints or problems with a positive attitude, resolving issues promptly and professionally.
  • Payment and Cash Handling: Issue bills and accept payment, ensuring accuracy and transparency.
Requirements
  • Experience: Proven experience in restaurant serving or waiting, with a strong focus on customer satisfaction.
  • Cash Handling: Hands-on experience in cashier duties, with attention to accuracy and efficiency.
  • Attention to Detail: Strong attention to cleanliness and safety, maintaining a clean and hygienic environment.
  • Customer Focus: Patience and customer-oriented approach, with a focus on delivering exceptional service.
  • Communication Skills: Excellent people skills, with a friendly and approachable attitude.
  • Work Ethic: Responsible and trustworthy, with a strong work ethic.
  • Education: High school diploma or equivalent, with a strong focus on customer service and communication skills.