Senior Account Development Leader

3 weeks ago


San Francisco, California, United States Unify GTM Full time
Job Description: Senior Customer Success Manager
In this critical role, you'll be responsible for managing and expanding a portfolio of high-growth companies, driving measurable results through expert guidance on Unify GTM's platform. You'll create scalable success strategies, build and execute advanced post-sales plans to boost customer lifetime value, and partner with senior stakeholders to showcase ROI and align on strategic goals.

You'll collaborate cross-functionally to guide customers through complex integrations with systems like Salesforce, HubSpot, and 6sense. Leveraging customer and product data, you'll identify trends, mitigate churn risks, and highlight upsell opportunities. As a thought partner, you'll influence the product roadmap, championing customer feedback and advocating for innovative solutions.

With the opportunity to shape the future of Unify GTM's customer success function in a growing startup, this role is ideal for someone eager to make a transformative impact. If you're passionate about delivering value and exceptional experiences to customers, we encourage you to apply.

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