Service Ambassador

3 days ago


Fremont, California, United States Skillet'z Cafe Full time
Job Overview

Skillet'z Cafe is seeking a skilled Service Ambassador to create a positive dining experience for our guests. As the first point of contact, you will be responsible for providing exceptional customer service, managing table seating, and handling guest payments.

About the Role

This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing top-notch service to our customers. The ideal candidate will have previous experience in a customer-facing role, excellent communication skills, and the ability to multitask efficiently.

Responsibilities
  • Greet guests warmly and provide exceptional customer service
  • Manage the waitlist during peak hours and coordinate seating arrangements
  • Escort guests to their tables and present menus
  • Handle takeout orders and ensure accurate packaging and prompt delivery
  • Process payments for dine-in and takeout guests
  • Answer phone calls, manage reservations, and respond to guest inquiries

$45,000 - $60,000 per year based on experience, with opportunities for growth and development within the company.

Requirements
  • Previous experience in a customer service or host/hostess role
  • Excellent communication and interpersonal skills
  • Strong organizational skills and ability to multitask
Why Work at Skillet'z Cafe?

We offer a dynamic work environment, competitive pay, and opportunities for growth and development. If you are a people person with a passion for delivering exceptional customer service, we would love to hear from you



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