Lab Support Technician Lead

2 days ago


Madison, Wisconsin, United States SSM Health Full time

Job Summary:

Under direct supervision, supervises assignments within the laboratory and acts as a resource to Laboratory Support Technicians.

Responsibilities and Requirements:

  • Schedules, plans, delegates and supervises assignments. Provides feedback during performance review process.
  • Ensures daily workflow is completed following established procedures.
  • Assists leadership on projects of medium complexity and size.
  • May orient new staff.
  • Performs the loading and unloading of lab specimens from automated and non-automated instrumentation, as well as perform various waived testing.
  • Assists customers including answering phones and responding to customer inquiries.
  • Assists laboratory staff in the daily operation of the lab by collecting, labeling, processing and preserving blood, urine and other specimens according to established laboratory procedures.
  • Enters, accesses and executes lab orders in the appropriate laboratory and electronic medical record system.
  • Assists pre-analytical laboratory staff with competency assessments.
  • Cleans and maintains laboratory supplies and work area.
  • May update statistical records, labels tubes, and schedules processing runs.
  • May perform moderate complexity testing.
  • May perform phlebotomy and/or waived testing.
  • Identifies patients using two identifiers.
  • Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing and medical record processing.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.

Education:

  • High School diploma/GED or 10 years of work experience.

Experience:

  • Two years' experience as a Lab Support Technician

Physical Requirements:

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

Required Professional License and/or Certifications:

  • None

Work Shift:

7 On / 7 Off (United States of America)

Job Type:

Employee



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